Patient-Centered Medical Home Neighborhood
As a part of your Patient-Centered Medical Home Neighborhood, we welcome you to our Specialty Practice!
We are partnering with your Primary Care Physician (PCP) who is your Patient Medical Home. We are sharing their commitment to effectively and efficiently work together to manage your care. As your Specialist, we will be sharing information about your condition and provide recommendations, guidance, and periodic follow-up.
A Patient-Centered Medical Home — Neighborhood (PCMH-N) is a system of care in which a team of health professionals work together to provide your entire healthcare needs. You, the Patient, are the most important part of a patient-centered medical home. When you take an active role in your health and work closely with us, you can be sure that you’re getting the care you need.
We trust you as our Patient to:
- Keep your appointments as scheduled or call and let us know when you are unable to keep your appointment.
- Make healthy decisions about your daily habits and lifestyle.
- Seek the advice of your PCP before you see other physicians.
- Follow the care plan that is agreed upon — or let us know why you cannot follow the plan so we can try to help you.
- Inform us of any and all recent health care encounters (i.e., urgent care, emergency room, specialist office, health fair, etc.).
- Tell us what medications you are taking.
- See your PCP for all preventive services.
As your Specialist we will:
- Communicate with your Primary Care Physician (PCP) and provide timely written reports.
- Notify your PCP of no-shows, cancellations and other actions that may place your care in jeopardy.
- Notify your PCP if you are being referred to another specialist.
- Remind you of tests due and inform you of your test results.
- End every visit with clear instructions about expectations, treatment goals, and how we will coordinate with your PCP.
Coordination of care and communication back to your PCP is our priority. Should you have other physicians managing your care, please inform them that we are the specialist managing your EYE care, and that we require communication regarding any treatment that may affect our treatment plan.
Practice Hours
Monday, Wednesday, Thursday | 7:00am – 4:30pm |
Tuesday | 8:00am – 4:30pm |
Should you have an AFTER HOURS issue related to your eye care, contact us at (248) 547-6656 and we will direct you with next steps.
Should you have an issue that does not pertain to your eye care, please contact your Primary Care Physician.
Contact our office during normal business hours for medication refills that our office prescribed for you.
Need Help?
Ask any of our staff about Community Services or contact the following:
- 2-1-1 is now available. Dial 211 from any phone and you will be connected with a referral hotline that can connect you with non-profit agencies in your area that can help with Human, Health and social needs (i.e., utilities, housing, health insurance, food, diapers, etc.). A listing of the area resources can also be found at:
Patient Web Portal
We have a Patient Web Portal that supports two-way, secure and compliant communication.