Patients

New Patients


New patients may register online to request an appointment and complete their intake paperwork. All patients will receive an email and text message reminder three days prior to their scheduled appointment with a link to complete their intake paperwork.

New Patient RegistrationRequest an AppointmentPCMH-N NoticesPatient Portal

Frequently Asked Questions


If you are new to our practice, please fill out our New Patient Forms and bring them with you to your first visit.

What should I bring to my appointment?

  • Completed patient information forms
  • Driver’s license
  • Insurance card(s)
  • List of medications (including eye drops)
  • Name, address, and phone number of your pharmacy
  • Your current glasses
  • Any previous medical records, especially test results
  • If you are scheduled for a dilated exam:
    • Sunglasses
    • A driver, especially if you have never had a dilated eye exam before

We hope that you will honor your appointment time, however, we realize that unexpected events may happen. If you need to reschedule, we ask that you call us at (248) 547-6656 as soon as possible, so we may offer that appointment time to other patients. Multiple last-minute cancelations or no shows may result in a rebooking fee.

We will notify you the day before to confirm your appointment time. Please call (248) 547-6656 to keep us up to date. Our answering service will gladly accept messages after hours.

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Accepted Medical Insurance

  • Automated Benefit Service ABS
  • Aetna HMO & PPO
  • Alliance Health & Life
  • Blue Care Network
  • Blue Care Network Advantage BCNA
  • Blue Cross & Blue Shield
  • Cigna
  • Cofinity
  • Health Alliance Plan HMO
  • Health Plus of Michigan
  • Medicaid
  • Medicare
  • Medicare Plus Blue
  • Medicare Plus Blue Advantage
  • Priority Health
  • Total Health Care
  • Tricare Health Net Federal
  • United Health Care

We also accept other insurance plans. Please contact our office to request more information.

Accepted Vision Insurance

  • Always Vision
  • Blue Cross Vision
  • Cigna International Vision
  • Cole Vision
  • Davis Vision
  • Eyemed Vision
  • HAN Vision Heritage Vision
  • National Vision Administrators NVA
  • Set-Seg Vision
  • Starmount Vision
  • Vision Service Plan VSP

We also accept other insurance plans. Please contact our office to request more information.

If you have questions about your bill, please contact our billing specialists at (734) 207-1690.

Our office accepts both medical and vision insurance plans, but only one insurance plan may be billed per visit.

Medical exams for problems associated with your eyes, such as cataracts, glaucoma, macular degeneration, dry eyes, etc., are billed to your medical insurance.

Vision exams are reserved for patients who only need a glasses or contact lens prescription update, where decreased vision is not due to cataracts, glaucoma, etc. Vision exams are billed to your vision insurance. If you are unsure of your vision insurance benefits, our office is happy to check your eligibility for a vision exam, glasses frames, and lenses. If you are interested in contact lenses, there may be a contact lens suitability exam fee in addition to your eye exam.

If you do not have vision insurance, but would still like to update your glasses or contact lenses, we are still able to assist you! Please contact us for details.

Our doctors typically require a medical exam prior to scheduling a vision exam to make sure you do not have cataracts, glaucoma, or another medical problem that glasses will not treat.

Some insurance carriers require the patient to obtain an authorization (permission) to be seen.  If your insurance plan requires you to have an authorization, and it was not obtained prior to your visit, you may have to reschedule until authorization is obtained.

In order for us to provide you the best possible care (and bill insurance accurately), we need all of your insurance information at the time of your appointment.

We accept American Express, Discover, Mastercard, Visa and most HSA flexible spending cards.

Please come prepared to pay all copay and refraction fees on the day of your appointment. If you are unsure of your copay, we are happy to verify it for you. Thank you for your understanding as we work to provide you with the very best possible eye care.